![]() ![]() ![]() If this is just the top 'molding' part, we can easily send you a replacement top that takes just a minute or to to switch out. **From Sawdust City: We are sorry to hear there was slight damage to one of the pieces. I didn' t want to deal with the hassle of an exchange because getting it here took a few days longer than anticipated so I fixed it with some wood glue, however, this was less than an ideal situation after we had purchased an entire mudroom set. Turns out this piece was shipped upside down on the cubby bench and the top front molded edge was chipped off. My mother in law was home for the delivery and was unable to open and unstack every piece while the driver waited. My only gripe is that because we ordered so much Sawdust offered to ship it via semi. We bought this as part of one of the mudroom furniture configurations shown on this site. Couldn' t ask for a better product from a great American company. They don' t import huge inventories and then finish them in the states. The products are built on-site and finished on site in the good old USA. Dont go to the hardware store and preemptively buy screws/fasteners like I did!!! SWC sent great ones!!! When the pieces arrived, assembly was a breeze. ![]() The costumer service rep walked me through the putting them together and ensured all the pieces would be pre-drilled and ready to be installed. I purchased a 'glued board' or blank to make the system have the built-in appearance. I asked a lot of questions because I integrated 3 lockers, shoe rack and locker shelf in a 'non-standard' way. Extremely high quality, rapid turn around, superb customer support, clear directions, flawlessly shipped. I could not be more happy with Saw Dust Cities products. 5 Outstanding Product Made in AMERICA!!!.Additionally, it fits nice and tight between the lockers that it feels like one piece! I am so happy I found ! the wall would have felt a little bare above the bench we got if we hadn' t gotten this very important piece! Plus, I can put cute baskets in the cubbies and store gloves, scarves, hats, etc. This is the cherry on top of the whole system that we got. ![]() Posted by Tracy and Thomas Morse on 6th Jan 2014 We chose to hang a support board with a beveled edge directly on the wall and then added an accompanying beveled support board at the top of the shelf and a similar board at the bottom. Also, the directions for hanging the shelf were not the best directions and we did not like how they suggested the shelf be hung. Feel like this happened at the 'store' as the box was not damaged at all. I love the shelf and how it is built but it came with one corner damaged a bit. Thanks to Megan and the whole Sawdust City LLC team! We did have to install our our boat cleats, but that was no big deal. The finished product was beautiful and dresses up our pool area nicely and keeps the clutter to a minimum. They had a myriad of color options and provided 5 free samples! Although the complete process from start to finish took about 3 weeks, the delay was due to getting the samples and selecting. Megan and her team were very professional and accommodating. After several email exchanges with Megan (their custom designer) discussing options, we went forward with the modified design. We were interested in this product for an outside pool area but with slight variations we wanted more cubbies and boat cleats to replace the hooks. ![]()
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